 |
|
Here are a few of BrainPOP's Frequently Asked Questions. Please take some time to review the responses. If you have questions of a more technical nature, please click here. If you have any further questions, please Contact us.
|
BrainPOP features Science, Math, English, Health and Technology subjects that correspond to National Science, English and Math Standards for grades 3-8. Topics contain a 2-4 minute Animated Movie, an Interactive Quiz, an Experiment, a Comic Strip, a How-to hands on application, a Timeline and a printable Activity Page.
|
|
The site is designed for grades 3-8, but we have users that range from grades K-12. Grown-ups enjoy it too!
|
|
Absolutely. In keeping with standard Internet child safety guidelines and COPPA, we ask for a parent or guardian's email address. We are required by law to send parents messages about their child's initial membership and registration at BrainPOP, our Privacy Policy, and any activities that your child may participate in on BrainPOP. To read BrainPOP's Privacy Policy click here. |
|
BrainPOP strives to provide users with quality content on a daily basis. In addition to internet streaming costs, producing quality content and updating the site can be costly. Rather than running ads on the site, it was decided that a subscription based service would be better for all concerned. |
|
Yes. Families may sign up for a free trial to BrainPOP HERE. |
|
BrainPOP offers a subscription for families that are interested in Unlimited Access to our award-winning content. There are 2 payment plans for BrainPOP's Family Access Subscription. It can be purchased for a one-time tearly payment, or in monthly installments. Both subscription plans are under a 12 month contract.
You can purchase the subscription at BrainPOP's Online Store. |
|
You can purchase a subscription at BrainPOP's Online Store. If you would like to pay by check, simply fill out our Order Form and mail it to BrainPOP along with your check. |
|
Of course! BrainPOP subjects cover Science, Math, English, Health and Technology subjects that correspond to National Science, English, and Math Standards for grades 3-8. Also, they're fun. See for yourself--click here to watch today's featured movie |
|
Some of you have contacted us regarding the recent upgrades we've given to a few of our movies. Over the past six months, our editorial and production teams have been hard at work taking some of our older movies to the next level! We've fixed a few mistakes, updated some current-events-related information, and rewritten a few movies to make them more useful based on educator feedback. In some cases we've also consolidated movies that were very similar in content or simply moved movies into more appropriate subcategories. We apologize for any inconvenience while we finish up this process, and we hope you will enjoy our new movie versions, which we think are richer and, well, better than ever! |
|
BrainPOP movies are about 3-5 minutes long. |
Enter your username and password here:
|
|
Please send us an email. Include your current username, password and email. Specify what you want to change. You will receive a confirmation when the change has been made. Sorry, but we can only offer this service to paid subscribers. |
|
It's possible that your email spam filter has blocked the confirmation email we send to verify your email address, or the email confirming your order at our store. Add info@brainpop.com to your address book to keep this from happening.
If you have already signed up for BrainPOP, but you received no confirmation email from us, please check your junk mail folder. |
|
If you forget your password, please Click here. You will be asked to type in your username. Your password will be sent to the email address with which you signed in. |
To reference an individual movie, or a factoid from the FYI section of that movie, you can use the MLA syle for websites. The format is: "Movie Topic." BrainPOP. BrainPOP. Date Viewed. <URL OF MOVIE>.
For example, to reference the Pirates movie after watching it on September 1, 2007, the reference would be:
"Pirates." BrainPOP. BrainPOP. September 1, 2007. <http://www.brainpop.com/socialstudies/culture/pirates/>. |
|
When you are signed in to BrainPOP, you will see a button labeled "YOU ARE SIGNED IN". This button appears on our home page, as well as all of our topic pages. Clicking this button will take you to your user page, which contains a log out button. Note: This only works if you are logged in! You can also click our new LOG OUT button at the top of most pages! |
|
If you have questions of a more technical nature, please click here. |
|
If you've received a gift subscription, please visit our gift subscription activation page. There, you can enter your gift certificate code to activate the subscription. You can find your gift certificate code on the printed letter you received, or in the email notifying you of your gift subscription. You will also need to entered your desired username and password. If your desired username is already taken, you will have to choose another. Gift subscriptions are good for one year from the activation date. Enjoy!
|
|
In order to renew your school subscription, please visit BrainPOP's Online Store. If you would like to renew by check, simply fill out our Order Form and mail it to BrainPOP along with your check. |
Requests should be sent by e-mail to Customer Service. You can also send a fax to (212) 447-5179 or mail a letter to: Attention Customer Service, BrainPOP, PO Box 2000, Mount Kisco, NY 10549. For more information, call Customer Service at 1-212-689-9923. Members who have pre-paid for an annual membership will not be given a refund for the unused portion of their membership.
Family Monthly Billing Plan Subscription: If service is terminated for any user after the original activation date for that user but before the end of the term, or if termination follows the user's default, the user will be in material breach of this agreement. The user agrees that BrainPOP's damages will be difficult or impossible to determine and agrees to pay BrainPOP, as a reasonable estimate of damages and in addition to all other amounts owing, a cancellation fee in the amount of $35. Payment of the cancellation fee will not relieve the user of any obligations owed to BrainPOP prior to the termination date. In the case of any termination, the user will be responsible for payment of all fees and charges through the end of the billing cycle in which termination occurs.
You understand and agree that cancellation of your account is your sole right and remedy with respect to any dispute you may have with BrainPOP. BrainPOP also reserves the right, in its sole discretion, to immediately, without notice, suspend or terminate your or your child's membership in and/or ability to access BrainPOP, specific sections of BrainPOP or any other BrainPOP website.
More information is available in our Membership Agreement. |
Click here if you'd like to ask us questions about BrainPOP.
If it's a technical question, you might find your answer faster on our tech support page.
|
|
|
|
